hdr faq


Are appointments required?

Yes. Our physicians see patients by appointment Monday through Friday. While you may request a specific physician when referred to Heart Center, you may be seen by many of our physicians over the time of treatment. All Heart Center physicians and staff will provide their utmost personal attention and individualized care.

Is there anything I need to do before coming to your office for an appointment?

It is best to dress in comfortable two-piece clothing and walking shoes. If your health plan requires an insurance referral from your primary care physician, please obtain the referral before your scheduled appointment. Also, please bring a list of your prescribed medications and dosages or bring your medicines in their original containers.

How do I get to your office?

What number do I call to schedule an appointment?

We have several locations to serve you. Please choose from the locations below to call and schedule an appointment. If the service you need is not offered at that particular location, the scheduler will help you find another location.

Is your practice limited to cardiology only?

We also treat vascular disease.

At which hospitals are you currently practicing?

What should I do if I experience an emergency?

Our physicians are on call 24 hours daily. Please call 9-1-1 or go to the nearest Emergency Department. Identify yourself as a patient of the Heart Center and request that an Emergency Department physician evaluate your problem. The Emergency Department will notify our physicians of any help needed in your care.

How do I renew a prescription written by a Heart Center physician?

We will renew prescriptions for medications prescribed by our physicians. In order to keep your prescriptions current, you will need to see your physician at recommended intervals. The easiest method for refilling a prescription is to have your pharmacist call our office in advance.

What health care plans do you accept?

The Heart Center participates in and accepts many insurance plans, including:

  • Aetna PPO
  • Blue Cross / Blue Advantage
  • Blue Cross and Blue Shield of Alabama PMD
  • Champus/Tricare
  • HealthSprings
  • Humana Care
  • Medicaid of Alabama
  • Medicare
  • NAMCI/Premiere Health Plans
  • United Health Care

If your insurance is with a company not listed here, our Patient Accounting Office will be happy to prepare and submit your claim. You should provide us with complete information, such as identification number, group number, and mailing address of the company. Patient Accounting can be reached at (256) 801-6912.

Please make our office staff aware of your insurance coverage requirements such as pre-authorization and second opinion.

What other payment options are available?

We accept cash, check, Visa, MasterCard, Discover and American Express. We promote transparency for patients to ensure compliance with the Affordable Care Act. Members of our community who are in need of financial assistance for your care you received may contact our assistance program.

HH Heart Center Cardiothoracic Surgeons

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